Shipping policy
SHIPPING POLICY
Last Updated: November 3, 2026
Thank you for shopping at liquietpetal. This Shipping Policy explains our order processing, shipping charges, delivery estimates, tracking assistance, and missing-package procedures.
1. ORDER PROCESSING
Orders are generally processed within 2–3 business days after payment confirmation.
Business days exclude weekends and US public holidays.
Processing includes verification, preparation, packaging, and transfer to a delivery carrier.
2. ESTIMATED DELIVERY TIME
Estimated shipping transit time is 20–45 calendar days after dispatch.
The separate 2–3 business-day order processing period is additional to the transit estimate.
Delivery dates are estimates rather than guaranteed arrival dates. Actual delivery may vary depending on destination, customs, carrier operations, holidays, and weather.
3. SHIPPING DESTINATIONS
We primarily serve customers in the United States and the United Kingdom.
Available delivery locations are displayed during checkout.
4. SHIPPING FEES
Orders with a merchandise subtotal greater than $30 USD qualify for free standard shipping.
For orders of $30 USD or less, any applicable shipping fee will be displayed before payment confirmation.
We do not impose undisclosed delivery fees after checkout.
5. TAXES AND CUSTOMS
Customers will not be asked to pay additional import duties, customs clearance fees, or delivery-related taxes beyond the total disclosed at checkout.
Where applicable, the merchant will arrange or cover these costs.
Relevant sales tax, VAT, and import obligations will be handled according to law.
6. TRACKING NUMBERS
Tracking information may be provided once your order is dispatched.
If you need an available tracking number or shipping update, email chriscal.po@outlook.com with your order number and checkout email address.
Our support team will assist with available tracking details.
7. SHIPPING DELAYS
Customs inspections, public holidays, weather conditions, carrier disruptions, or inaccurate delivery addresses may cause delays.
If your order is delayed, contact customer support.
For UK customers, the extended delivery timeframe must be clearly disclosed and agreed before purchase.
Mandatory consumer remedies for delayed or undelivered goods remain unaffected.
8. LOST OR MISSING PACKAGES
If your parcel is missing or confirmed lost during transit, contact chriscal.po@outlook.com.
Include your order number and relevant shipping details.
We will investigate with the delivery carrier and arrange a replacement at no additional cost or an appropriate refund according to applicable consumer law.
9. ADDRESS CORRECTIONS
Please verify your delivery address before completing payment.
If you discover an error, contact us promptly. Changes may not be possible after dispatch.
10. MULTIPLE SHIPMENTS
Orders may arrive in more than one parcel.
No additional shipping fees will be charged solely because an order is divided into multiple shipments.
11. SHIPPING SUPPORT
Store Name: liquietpetal
Website: https://liquietpetal.shop
Customer Service Email: chriscal.po@outlook.com